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Profit from dissatisfaction

Started by scott truitt · 11 months ago

Robert Cringely saidbest:
Profit is to be found not just in pleasing dissatisfied customers, but in dissatisfying them in the first place so they will then pay to be pleased.
That’s life to a T in the Bush era.
This scam only succeeds because we continue to support a broken sy ... Continue reading »

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